eCommerce Intern
We are looking for a motivated Intern to support the eCommerce operations team at Kaspersky Latin America. You will gain hands-on experience with our online store processes, direct-to-consumer (D2C) sales, marketplaces, and digital channels - with a focus on performance, operational excellence, and customer experience.
Location: São Paulo (Hybrid model)
Working Hours: 6 hours per day (Monday to Friday)
Main Responsibilities:
- Assist with product listings and updates on the eCommerce platform (pricing, descriptions, images, licenses, etc.);
- Support in order tracking, license key delivery, and customer inquiries;
- Help execute promotional and commercial campaigns in coordination with the digital marketing team;
- Monitor the user journey on our online store and suggest improvements;
- Generate simple reports and dashboards to analyze store performance (sales, conversion rates, top-selling products, etc.);
- Support communication with logistics partners, payment gateways, and global teams.
Requirements:
- Currently enrolled as a student (3rd semester or above) in Business Administration, Marketing, Engineering, International Trade, Information Systems, or related fields;
- Interest in technology, eCommerce, and cybersecurity;
- Strong analytical skills and attention to detail;
- Well-organized and deadline-oriented;
- Intermediate knowledge of Excel or Google Sheets;
- Advanced English (reading and writing).
Recruitment Process (~3 weeks total):
We value transparency and efficiency, here’s what to expect:
- CV Review.
- Introductory Video Call (30 min | Recruiter).
- Hiring Manager Interview (60 min | Technical/Cultural Fit).
- Offer & Reference Check.
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